Got a question not answered here? Please feel free to contact us:

email: info@rattlingbones.studio  /  instagram: @rattling.bones.studio

 

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When will my order ship?

We're a tiny operation with day jobs, so we do our best to ship orders on Mondays and Wednesdays, holidays permitting. 

 

How long will it take to receive my order?

After you place an order with us, we package it up real nice and print out a shipping label to get it ready for USPS. As mentioned above, we send out orders in batches on Mondays and Wednesdays every week, so once we drop them off with USPS it should arrive at your door within 3-5 business days if you're in the U.S. International orders take a bit longer: up to 21 business days. 

International orders are subject to import taxes (VAT) that are the responsibility of the customer at the time of delivery, and is not something we have control over. Your order may also be held up in customs for up to 2 weeks, which is standard protocol. 

Every order will receive a tracking number so you can get a better idea of when your order will arrive at your doorstep. 

Please note: shipments are delayed due to COVID-19 and we have no control over the shipping times once your package is with USPS. 

 

Do you accept returns or exchanges?

We don't have the ability to accept returns or exchanges at this time. All sales are final, if there are any issues with your order please contact us:

email: info@rattlingbones.studio  /  instagram: @rattling.bones.studio

  

Can I get free stuff?

We always try to throw in some surprises in each order we receive when we have something! Sometimes we'll have some rejected stickers and even some screwed up prints that didn't make the cut. Maybe even a button or two! If you're lucky you might find some of these things in your order, but unfortunately we can't just give stuff away for free. Sorry!